Privacy Policy

This policy explains how CKDIGITAL SOLUTIONS LIMITED handles information collected through ckdigital.com and project enquiries. For questions about your information, contact [email protected].

Information you share with us

When you submit a project enquiry, we collect the details you provide, such as your name, email address, phone number, company, project description, budget range, and any document you choose to attach. When you book a meeting, the booking service processes the information needed to arrange it. Our systems also process basic request and security information needed to operate and protect this website.

How we use your information

We use enquiry information to review your requirements, respond to you, arrange consultations, and keep a record of our discussions. We send a notification to our sales team and an acknowledgment to the email address you provide when you submit an enquiry, even if you do not complete a meeting booking.

Services that help us run this website

DigitalOcean provides application hosting, database, and file storage. Postmark processes email notifications and acknowledgments. Calendly processes consultation bookings and may connect to the calendar or meeting services used for your appointment. These providers process information needed to perform their services and have their own privacy information. Information may be processed in the locations used by these providers.

Cookies, analytics, and advertising

Essential storage supports website functions such as remembering privacy choices and protecting admin access. If you permit analytics, Google Analytics helps us understand website use. If you permit advertising tools, Meta Pixel helps measure advertising activity. You can manage optional analytics and advertising choices through the website privacy controls.

Enquiry and document retention

We retain project enquiries and voluntarily uploaded documents permanently as an ongoing business record. Please only upload information you are comfortable sharing for this purpose. If you have a question or request about a record we hold, contact [email protected].

Keeping information secure

Enquiry records and attachments are accessible to authorised team members. We use access controls, encrypted connections, backups, and other safeguards appropriate to operating the website. No online system can guarantee complete security. Avoid sending passwords or sensitive personal information through the general enquiry form; contact us to arrange a suitable way to share confidential project material.

Questions and requests

Contact [email protected] if you want to ask about information you have provided, request a correction, or make another request concerning your information. We may need to confirm your identity before discussing a personal record.

Other websites and policy updates

Our pages may link to client websites or products with their own privacy policies. We may update this policy as the website and its services change. The latest version will appear here with an updated date.